How to Restore Purchases on WHIP LIVE
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If you have purchased a subscription or additional content on WHIP LIVE and are unable to view it after reinstalling the app or switching devices, you can use the restore purchases feature. This guide will help you restore your purchases on iOS (App Store) and Android (Play Store) devices.
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When may purchases need to be restored?
You can restore your purchases in such cases:
- You switched devices.
- You have re-installed the WHIP LIVE app.
- Purchases made are not automatically recognized.
Note: Restoration is valid only for purchases made with the same Apple or Google account used for the original purchase.
Restoring purchases on iOS (App Store)
Restore purchases on Android (Play Store)
Common problems and solutions
If restoring purchases does not work:
- Verify that you used the same account: Check that the Apple ID or Google account is the same one you made the purchase with.
- Update the app: Make sure you have the latest version of WHIP LIVE installed.
- Internet connection: Restoration requires a stable internet connection.
- Contact Support: If the problem persists, contact us for assistance.